General FAQs

We are a trusted Financial Institution licensed in Canada that specializes in providing secure and efficient cross-border payment solutions for B2B, C2C, B2C and C2B services. We provide backend network & settlement services to locally licensed banks, Fintechs and Money Transfer Operators (MTOs) globally, so that they can enable seamless global money transfer operations for their business and individual customers (end users).

RemittancesHub services can be availed by Banks, Fintechs and Money Transfer Operators (MTOs), for seamless, secure, easy & fast global transfers. Contact us at enquiry@remittanceshub.com to arrange a discussion with our representative.

Yes, RemittancesHub facilitates cross-border money transfers between businesses (B2B). It allows companies to send and receive funds securely and efficiently, in near real time. RemittancesHub serves Banks, Fintechs and MTOs, who in turn provide these services to local businesses in their country of operation.

The B2B remittance process typically involves the following steps:

• Business initiates the transfer request from their Bank, Fintech or local MTO (Service Provider) and provides relevant payment details.
• The Service Provider verifies and processes the transaction, after due compliance checks.
• The Service Provider forwards the transaction to RemittancesHub for onward routing and termination of the payment into recipient's account.
• The recipient business confirms receipt of the funds.

Advantages of RemittancesHub’s services are:

• Faster and more reliable international payments, with near real time service to most destinations.
• Transparent and competitive exchange rates and fees.
• Secure transactions with robust fraud prevention measures.
• Access to a wide network of countries, partner banks and financial institutions.
• Streamlined payment tracking and reporting.

RemittancesHub prides itself on its quick transfer times, with funds being transferred in near real time to most destinations; only a few destinations are available with next day transfers.

Yes, each service type has a minimum and maximum transaction limit. These limits vary based on specific regulatory requirements. For higher-value transactions, additional verification and compliance steps may be necessary.

Fees can vary depending on the service type opted, remittance amount, destination country, and the selected transfer method. RemittancesHub typically provides a competitive and transparent fee structure.

RemittancesHub employs advanced security measures, including encryption, multi-factor authentication, and fraud detection systems to ensure the safety of transactions. Clients can have confidence that their payment data and funds are protected while using our services.

Yes, RemittancesHub offers APIs (Application Programming Interfaces) that allow seamless integration with existing business IT systems of Banks, Fintechs & MTOs. This integration enables automated payment processing and better synchronization with your financial workflows.

Yes, both the sender and recipient businesses need to comply with certain regulatory requirements, such as Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures.  We conduct thorough KYC for our Clients, have in place strong AML processes, and perform transaction screening & monitoring for all transactions.

RemittancesHub supports a wide range of currencies to accommodate international businesses. We support major international currencies like USD, EUR, GBP, JPY, AUD, CAD, CNY, INR, SGD and many more. Lets add hyperlink here to our network page on website.

Please contact us at enquiry@remittanceshub.com to arrange a discussion with our representative.

Our services enable our Clients (Banks, Fintechs and MTOs) to cater to a wide range of businesses, including small, medium, and large enterprises involved in international trade, import/export, supplier payments, payroll disbursements, and more.

Yes, we offer API integration solutions to streamline payment processes for Financial Institutions/Banks looking for automated payment solutions.

As a licensed and regulated institution, we adhere to strict compliance standards to combat money laundering and ensure the safety of our customers. We conduct thorough due diligence of our partner clients, maintain comprehensive compliance procedures in accordance with applicable laws and regulations, and perform transaction screening & monitoring for all transactions.

You can reach our customer support team through various channels, including phone, email, and visiting our "Contact Us" page on the website for more information. You may also contact us at enquiry@remittanceshub.com to arrange a discussion with our representative.

Yes, we are a licensed Financial Institution and have our MSB license from FINTRAC, Canada.